Microsoft Dynamics CRM contains a powerful product catalogue, which allows products, price lists and discount groups to be created. These can be linked to quotations, orders, invoices and opportunities. These can be quickly mail merged into standard templates using Microsoft Word. Each user can quickly build tailored views of your sales information, which can be exported to Microsoft Excel or added to a Sales Dashboard.
Microsoft Dynamics CRM also provides a number of mechanism for your sales team to access their information off-line, at home , via a Blackberry or on a Windows mobile device (read more).
Finance System Integration:
SAM7 can also supply add-ins which synchronise your CRM information with popular finance packages such as Sage and Microsoft Great Plains. This includes customer details, orders and invoices.