This highly flexible CRM system gives users the ability to create a holistic view of each customer, from initial contact through post sales and service. It also gives you the Power of Choice to make it easy for you to evolve your business unencumbered by technology limitations.
Because it is built using reliable industry-standard technology, Microsoft Dynamics CRM easily adapts, grows, and scales right along with your business. Native Microsoft Office Outlook experience coupled with a solid analytics platform means that Microsoft Dynamics CRM can help you attain rapid user adoption, adapt to market changes, deliver products faster, and achieve a fast return on investment.
New Features in Microsoft Dynamics CRM Version 4.0 include: Multi-language Support, Multi-currency Support, Multi-tenancy, Smart Search, Support for SQL, Mirroring, Clustering and Load Balancing, Internet Facing Deployment, Duplicate Detection and Data Import Wizard.