Onyx CRM: Consona is a worldwide leader in providing customer process solutions that enable organisations to automate, manage, and evolve their customer processes quickly and cost-effectively for strategic advantage. Onyx serves more than 1,300 customers in the financial services, health care, contact center, high tech and local government markets.

Approved Onyx Partner: SAM7 have an excellent long term relationship with Onyx Software Corporation and have been an Onyx Approved Partner for several years. Our partner status allows us access to the latest Onyx product information and training. It also means that we constantly work alongside our Onyx colleagues to ensure our customers get the best possible solutions.We have a proven track record of delivering quality Onyx based systems for high profile customers. We have worked with the smallest through to the largest UK Onyx customers. We are recognised by Onyx Software Corporation as a source of high calibre Onyx skills.

We have considerable experience in all aspects of the Onyx portfolio. This includes Customer Management, Process Management and Performance Management. We have implemented and managed Onyx CRM systems for a wide range of industries and customers including Greene King, Hyundai, Greenwich Council, ntl, Anglia Ruskin University and Cantono. Our senior consultants have all worked with Onyx for at least 8 years. During this time they have worked with all versions of Onyx Employee Portal (OEP), across a wide range of industries. In addition, they've worked with the Onyx Customer Centre (OCC) product. This is the original 'fat client' Onyx user interface.