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Our Skills

  • Welcome to

    Streamline your business with Microsoft Dynamics 365
    in the office, on the move and with your customers.
    Find out more
  • Prism
    Property System

    Manage all your repairs, service and compliance in a
    single platform powered by Microsoft Dynamics 365.
    Find out more

Take Control

Transforming Customer Vision Into Reality

At SAM7 we engineer innovative and unique business solutions using the powerful framework provided by Microsoft Dynamics 365.
Microsoft Dynamics 365 Logo

Supercharge Your CRM

We understand CRM. We should do - with over 10 years' experience in delivering Microsoft Dynamics 365 (formerly CRM) systems across a diverse range of industries, let us guide you through your implementation.
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Smart Property Management

Do you have a large property portfolio? If so Prism can help. Powered by the Microsoft Dynamics 365 platform, Prism provides a one-stop-shop for managing all repairs, maintenance and statutory compliance.
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Some of Our Customers

As a leading pub retailer and brewer, Greene King welcome customers into their 2,900 pubs, restaurants and hotels across the UK. Since 2003 SAM7 have worked with Greene King to implement a number of Microsoft Dynamics CRM/365 systems, including our Prism Property System.

Greene King
Greene King, Pubs, Restaurants & Hotels

Stonegate Group is now the largest pub company in the UK, with a portfolio of over 4,500 sites from leased & tenanted to managed, SAM7 have implemented Prism across Stonegate’s leased & tenanted estate, to streamline all repairs and maintenance activity.

Stonegate Group
Stonegate Group, Pubs, Restaurants & Hotels

Hyundai are a worldwide designer and manufacturer of vehicles, with an extensive dealership network in the UK. SAM7 implemented a Microsoft Dynamics CRM for Hyundai to manage all dealer franchise sales activities, as well as support their fleet sales team.

Hyundai, Vehicles

TTC Group of companies unite to deliver unparalleled expertise in improving road safety through managing driver Compliance, Risk and Learning. SAM7 have implemented a Microsoft Dynamics 365 system to enable TTC’s sales team to manage all leads, opportunities and quotes.

TTC, Medical Technology

Marston’s PLC is a leading independent pub retailing business operating a range of pubs, restaurants and inns. SAM7 are Marston’s Resco partner, and have implemented a number of Resco Apps, based on Microsoft Dynamics 365, to support various field based teams.

Marston's, Pubs, Restaurants & Hotels

hSo are experts in implementing, deploying and managing IT Cloud & Telecom solutions. SAM7 have worked alongside hSo to configure Microsoft Dynamics 365 to manage all business-to-business sales, marketing and customer services interactions.

hSo, Telecomms

SThree is a leading international staffing company, with brands such as Progressive, Huxley and Computer Futures. Using Microsoft Dynamics CRM and a web portal, SAM7 implemented a system to enable SThree brands to upload and share CV’s with customers.

SThree, Recruitment
Prism Logo

Property System powered by Microsoft Dynamics 365

Save Time

Reduce calls and emails by providing Customers, Contractors and your team with real-time access.

Connected Customers

Allow Customers to raise repairs through self service tools, on any device and at a time convenient to them.

Maintain Standards

Never miss a test, ensuring your properties stays legally compliant, by automatically scheduling visits.

Fix First Time

Increase first time fix rates by sending the right contractor, to the right job, with the right information.

Work Smarter

Change your property team’s behaviour from reacting to problems to proactively managing exceptions.

Reduce Spend

Stop paying for repairs that should be covered by warranty or via a recall to a previous order.

Watch our 60 second Prism video

Read more about Prism
Download Prism Booklet
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CALL US ON: 01420 549920

Contact us via Email

SAM7 Blog

Find out more about our latest news, Microsoft Dynamics 365 updates, interesting trends or technical challenges we have overcome.

Dynamics 365 2021 Release Wave 2

19th October 2021
Microsoft Dynamics 365 2021 Release Wave 2 is now generally available. For more information on what’s included see – click here.

Resco introduces 25+ innovations in Autumn Update 2021

7th October 2021
Resco, the leading provider of cross-platform enterprise mobility solutions, has today officially announced the launch of its quarterly Autumn Update and the launch of a new product – resco.FieldService. The highlights of the third regular release of 2021 include enhancements such as redesigned app UI for RealWear, synchronization optimized specifically for Dynamics 365, hierarchy tree for displaying records, and much more. For more information click here.

TTC Go Live with D365 for Sales

7th October 2021
TTC’s capabilities and services are driven by the needs of today’s businesses and wider social aims to improve the well-being and safety of all road users. With a track record built over 26 years, and educating 500,000 road users every year, TTC have the experience and expertise in delivering programs which really make a difference. TTC has traditionally provided three key services: Fleet Management Solutions (Corporate): Driver coaching and education courses aimed at making organisations’ workforce aware of all the potential risks while driving for work – and how to mitigate them. Police Referred Awareness Courses (Police): Specialise in driving improvement and behavioural change to make roads safer, with the aim to protect people on the move. Cycling & Walking: The UK’s largest cycle training provider offering a comprehensive suite of services for all ages delivering programmes to the general public, local authorities and commercial organisations. SAM7 have recently implemented Microsoft Dynamics 365 (D365) for Sales for TTC. This has been performed in conjunction with them combining separate sales teams that were originally using multiple legacy CRM’s. TTC now have an holistic view of all sales – accessed via D365 Dashboards and Power BI. Following the successful completion of the project, the TTC Project Manager sent us a fantastic testimonial recognising our work on the project. We are always delighted to get such positive feedback. We first began working with SAM7 in 2020 to collaborate on the specifications and build of the Microsoft Dynamics 265 Platform for our Sales Team. The Team at SAM7 have been fantastic throughout our project and have helped us reach our main goal of delivering a far superior CRM system for our company. This goal was only possible as a result of their hard work, dedication, knowledge and professionalism and they have easily lead us through the build and eventual transition and made this entire process so simple from our perspective. From a specification point of view, our lack of experience with Dynamics was certainly not an issue as SAM7 helped us realise the true potential of Dynamics and how the various features can work best for us. Despite the system being an already established product of Microsoft, we’ve regularly asked for various bespoke alterations to be made to accommodate the unique processes we have and this has always been made so straightforward for us by SAM7. They structure this process in a very professional manner by providing us with documentation of how and what will be included within changes, which then makes the eventual review and sign of process for us nice and quick. From a build point of view, the system has always been built to a high standard and it is clear that their dedication to the build and final testing has always been set to very high standards. So much so that any rigorous testing we have completed ourselves after their handovers has yet to result in us finding any system issues at all. Thery have then support with any testing

Greene King Brewing & Brands select SAM7 and D365

7th October 2021
SAM7 are delighted to announce that Greene King’s Brewing and Brands Customer Care team have selected SAM7 to implement their new Microsoft Dynamics 365 (D365) for Service cloud based system. The new system will capture all interactions with Greene King’s customers to the Solutions Customer Care Team. As well as managing the core Customer Service process, this will automate a number of key processes such as proactively identifying service failures, streamlining product uplifts and clearly tracking product recalls. SAM7 are tailoring D365’s out of the box Customer Service functionality to ensure Greene King maximise their investment in the product, but to also ensure they benefit from best practice processes embedded in the system. D365 will be tightly coupled with their Finance System to provide the Customer Care Team with key information about all their Accounts and Orders. SAM7 are using KingswaySoft to automate this nightly integration. Greene King will also be utilising Customer Voice to capture feedback, via surveys, from new Accounts. SAM7 are integrating this functionality into D365.

Visit SAM7 at Homes UK 2019

20th November 2019
Find out more about SAM7’s Property Software – Prism. We will be exhibiting at Stand H161 at the Homes UK 2019 show at the London Excel on Tuesday 26 and Wednesday 27 November. We look forward to meeting you! Powered by the Microsoft Dynamics 365 platform, our Prism software system provides a one-stop-shop for managing all repairs, maintenance and statutory compliance. Provide your Help Desk and Property Team, as well as Customers and Contractors, with visibility of real time, accurate and consistent information, via laptops, tablets and phones. To register – click here.

Visit SAM7 at Business Transformation in Housing 2019

7th March 2019
SAM7 will be exhibiting at the Business Transformation in Housing 2019 Show at the Business Design Centre London on 30 April and 1 May. Why not visit us at Stand 27 to find out more about Prism – our Property System.
About Us

How Are We Different?

We help businesses that have specific challenges which ‘off the shelf’ software won’t solve. We help give them a new perspective. It’s what we’ve been doing successfully since 2001.

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Resco Partners

Mobilise Microsoft Dynamics 365

Do you have Microsoft Dynamics 365 and want to empower your field based team? Or do you already use Resco? Either way, as Resco Partners, SAM7 can help you.

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