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  • Welcome to
    SAM7

    Streamline your business with Microsoft Dynamics 365
    in the office, on the move and with your customers.
    Find out more
  • Prism
    Property System

    Manage all your repairs, service and compliance in a
    single platform powered by Microsoft Dynamics 365.
    Find out more
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Take Control

Transforming Customer Vision Into Reality

At SAM7 we engineer innovative and unique business solutions using the powerful framework provided by Microsoft Dynamics 365.
Microsoft Dynamics 365 Logo

Supercharge Your CRM

We understand CRM. We should do - with over 10 years experience in delivering Microsoft Dynamics 365 (formerly CRM) systems across a diverse range of industries, let us guide you through your implementaion.
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Prism Logo

Smart Property Management

Do you have a large property portfolio? If so Prism can help. Powered by the Microsoft Dynamics 365 platform, Prism provides a one-stop-shop for managing all repairs, maintenance and statutory compliance.
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Our Customers

As a leading pub retailer and brewer, Greene King welcome customers into their 2,900 pubs, restaurants and hotels across the UK. Since 2003 SAM7 have worked with Greene King to implement a number of Microsoft Dynamics CRM/365 systems, including our Prism Property System.

Greene King
Greene King, Pubs, Restaurants & Hotels

Hyundai are a worldwide designer and manufacturer of vehicles, with an extensive dealership network in the UK. SAM7 implemented a Microsoft Dynamics CRM for Hyundai to manage all dealer franchise sales activities, as well as support their fleet sales team.

Hyundai
Hyundai, Vehicles

Ei Group are the largest portfolio manager of pubs in the UK, with some 4,500 properties – both leased & tenanted and managed. SAM7 are in the process of implementing Prism across Ei Group’s entire estate, to streamline repairs, service & compliance and Capex projects.

Ei Group
Ei Group, Pubs, Restaurants & Hotels

hSo are experts in implementing, deploying and managing IT Cloud & Telecom solutions. SAM7 have worked alongside hSo to configure Microsoft Dynamics 365 to manage all business-to-business sales, marketing and customer services interactions.

hSo
hSo, Telecomms

SThree is a leading international staffing company, with brands such as Progressive, Huxley and Computer Futures. Using Microsoft Dynamics CRM and a web portal, SAM7 implemented a system to enable SThree brands to upload and share CV’s with customers.

SThree
SThree, Recruitment

Remote Diagnostic Technologies (RDT) is a medical device company who specialise in remote monitoring and resuscitation solutions. Working with RDT, SAM7 have implemented a Microsoft Dynamics 365 to support their sales team during RDT’s rapid growth.

RDT
RDT, Medical Technology
Prism Logo

Property System powered by Microsoft Dynamics 365

Save Time

Reduce calls and emails by providing Customers, Contractors and your team with real-time access.

Connected Customers

Allow Customers to raise repairs through self service tools, on any device and at a time convenient to them.

Maintain Standards

Never miss a test, ensuring your properties stays legally compliant, by automatically scheduling visits.

Fix First Time

Increase first time fix rates by sending the right contractor, to the right job, with the right information.

Work Smarter

Change your property team’s behaviour from reacting to problems to proactively managing exceptions.

Reduce Spend

Stop paying for repairs that should be covered by warranty or via a recall to a previous order.

Watch our 60 second Prism video

Read more about Prism
Download Prism Booklet
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CALL US ON: 01420 549920

Contact us via Email

SAM7 Blog

Find out more about our latest news, Microsoft Dynamics 365 updates, interesting trends or technical challenges we have overcome.

Visit SAM7 at Business Transformation in Housing 2019

7th March 2019
SAM7 will be exhibiting at the Business Transformation in Housing 2019 Show at the Business Design Centre London on 30 April and 1 May. Why not visit us at Stand 27 to find out more about Prism – our Property System.

Visit SAM7 at the Customer Experience in Housing Conference

20th February 2019
SAM7 will be exhibiting Prism at the Customer Experience in Housing Conference on Tuesday 26 February at the America Square Conference Centre. Visit us at Stand 13.

Microsoft Dynamics 365 October 2018 Release

11th October 2018
Microsoft are planning a wave of enhancements to the Microsoft Dynamics 365 from October 2018. To find out more click here.

SAM7 are exhibiting at the Homes Event (28-29 Nov 2018)

10th October 2018
SAM7 will be exhibiting their Prism system at the Homes Event on the 28-29 November 2018 at London Olympia. To register please click here.

Visit SAM7 at the Facility Event: 10-12 April 2018

3rd April 2018
Visit SAM7 at Stand F18 in the Facility Event in Birmingham’s NEC Next Week! Do you want to find out how to streamline your mobile workforce with Microsoft Dynamics 365 for Field Service? Let SAM7 show you how at the Birmingham NEC Facility Management show next week (from Tuesday 10 to Thursday 12 April). To register for free tickets: http://www.facilitiesevents.com/fm-home You will learn how using Microsoft Dynamics 365 field service benefit: Send the right Engineer to the right job – first time. Enable your field based team to access key information and update work details using a real time mobile application. Manage inventory and stock across warehouses and vans, and track its ultimate utilisation. Given Customers a  comprehensive view of current and historic cases through a web based portal. Use powerful reporting tools to proactively identify potential issues before they occur.

Extending D365 Charts

13th October 2017
Whilst we are seeing the number of projects that utilise Power BI rise, we still make extensive use of core chart functionality within Microsoft Dynamics 365. The ability to dynamically explore the data behind these native charts, in real-time, provides valuable insight to our customers. Whilst the customisation tools built into Microsoft Dynamics 365 enable a certain amount of changes to be performed there are limitations. As a result, we frequently export the charts  and make amendments to the to the underlying XML to further enhance their layout or contents. Accessing the XML is simple. When a chart is selected in the customisation screen (‘Settings’ -> ’Customisations’ -> ’Customise the System’), select the ‘More Actions’ -> ‘Export Chart’ option. This downloads the underlying XML, which can be opened using an appropriate editor (such as Visual Studio or even Notepad). We often use this to tweak simple elements of a chart, which add to their impact. This includes changing colours, axis labels, sort orders, number formats, legends and 3D layout. However, much more significant changes can be made to further enhance the information being presented. For example, showing progress against goals, comparing year-on-year figures or contrasting data from across entities. A fantastic source of information on what’s possible is provided by the CRM Chart Guy. We have been using his expertise to help design charts for a number of years and can strongly recommend it as a great source of chart customisation information – https://crmchartguy.wordpress.com/. Once the chart XML has been edited and saved it can be imported from the customisation screen, using ‘More Actions’ -> ‘Import Chart’ option. This gives total flexibility over the contents and layout of your charts. However, if you would like further help or advice, please contact SAM7 and we would be delighted to help.
About Us

How Are We Different?

We help businesses that have specific challenges which ‘off the shelf’ software won’t solve. We help give them a new perspective. It’s what we’ve been doing successfully since 2001.

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Resco Partners

Mobilise Microsoft Dynamics 365

Do you have Microsoft Dynamics 365 and want to empower your field based team? Or do you already use Resco? Either way, as Resco Partners, SAM7 can help you.

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