4 ways CRM helps you take care of your customers while giving you an advantage over your competitors. Read more [...]
Microsoft have just released a short video showing some of the new features in Microsoft Dynamics CRM 2016. Watch it [...]
Repairs & Maintenance System Do you have difficulties tracking statutory certification? Is you repairs processes manually intensive process? Are you overwhelmed by calls and emails from property managers, contractors and operations about jobs? If so, we can help. About Greene King Greene King [...]
Does this sound familiar? You have kicked off a new IT project, and workshop your processes with the new supplier. They deliver a specification, but you are left unsure as to what’s been included, where it addresses your challenges and how your team will use it. You spend considerable [...]
Microsoft have made two further acquisitions to integrate with their Microsoft Dynamics CRM product. FieldOne: A worldclass provider of field management solutions, allowing companies to better manage and deliver service to their customers in the field. Their solution specialises in delivering a [...]
Imagine walking into a customer and instantly having all relevant information at your fingertips, in an elegant and targeted App. Details needed by you at the exact moment of engagement. And then being able to instantly record or action critical decisions. Read more to find out how this became [...]
We’ve just built our first system based on Microsoft Dynamics CRM 2015 Update 1. Along with all of the major new pieces of functionality, a number of small new features helped us significantly. Business Rules Enhancements: User Interface Business Rules were introduced in 2013. The first release [...]
When SAM7 was founded in 2001, Onyx was the core product used by our business to deliver innovative solutions. We’ve recently begun work on the replacement of our last supported Onyx systems with Microsoft Dynamics CRM, which led us to reflect on our time with Onyx! Onyx originally started [...]
Microsoft Dynamics CRM provides a comprehensive security model, which offers a lot of flexibility. Often this can lead to confusion and serious consideration needs to be given to how this is implemented to ensure that it meets the requirements. We recently worked with a customer who was using [...]